Frequent questions
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Do you have a physical store?
No, we are only an online store.
What material are made?
Our products are made of Stainless Steel, 925 Sterling Silver, 18K Gold Plated.They are tarnish free, hypoallergenic and some are waterproof.
What care should I take with my accessories?
Stainless Steel is a metal of high purity, resistant, hypoallergenic and with great hardness and durability. Perfect for everyday use. It does not stain or rust with water.
Due to its high resistance and durability properties, caring for stainless steel garments is a very simple process.
- Store your jewelry away from sharp objects and separately to prevent scratches.
- Wipe away accumulated dirt and oil with a soft cloth, preferably microfiber. Accumulated dirt and oil will temporarily darken the appearance of the jewelry if not cleaned properly.
- Avoid direct contact with chemicals (lotions, perfumes, etc.), as these contribute to discoloration. It is advisable to first apply perfume, lotion, makeup or any cosmetic, wait a few minutes, and then put on your jewelry.
- You can wash your hands and shower with your jewelry since one of the characteristics of stainless steel is its water resistance. After bathing, be sure to remove the shower gel and dry the pieces. Use a mild or neutral shower gel. Avoid those that have strong chemicals.
- You can do exercises with Stainless Steel jewelry. Even so, sweat can dull the shine. After finishing your routine, wipe off the sweat and dry each piece.
- You can enter a pool or the sea with Stainless Steel jewelry. But keep in mind that swimming pools normally have chlorine and seawater has salt, both are elements that in the long term can affect the golden color of the pieces.
If I purchase today when will my order arrive?
It takes us 2 business days to process all orders, plus the type of shipping you choose. Types of shipments:
- Economy: 5 to 8 business days
- Standard: 3 to 4 business days
What packages do you use?
USPS.
Do they ship internationally?
For now only the United States and Puerto Rico.